很棒的答案

对于您的问题,请先查阅我们的指南以了解所有关于Tutanota的一切。

目录

常见问题

Tutanota 免费吗?

是的,Tutanota 邮箱对个人用户永久免费,并提供 1 GB 免费存储空间。由于我们对邮件采取了压缩措施,实际的免费空间还要大得多。

"Tutanota"是什么意思?

Tutanota源自拉丁文 "tuta" 和 "nota",意思是 “安全信息”。

Tutanota开源吗?

是的,Tutanota 所有客户端均以 GPLv3 协议开源,详见我们的 GitHub 代码仓库。也欢迎您审计代码、提供反馈或参与开发!

Tutanota 用的是可再生能源吗?

是的,Tutanota 属于绿色邮件服务,所有系统都依靠可再生能源运作。

Tutanota 有经过权威认证吗?

2013 年 11 月,SySS 公司对 Tutanota 进行了一次深入的渗透测试,最终所有安全专家均未能侵入系统,也未能获得任何机密数据。

我能将 Tutanota 用于商业目的吗?

Yes, Tutanota offers secure business email accounts with lots of whitelabel customizations. You can place the login for your employees directly on your website with a whitelabel domain. Tutanota also offers Secure Connect, an open source encrypted contact form so clients can get in touch with you confidentially directly on your website. Learn here how to use Tutanota in your organization or company with your custom email domain.

Here's a list of all whitelabel customizations for business use. Here's an instruction how to whitelabel Tutanota for your business, how to add the encrypted contact form Secure Connect to your website and more.

What is Secure Connect?

Secure Connect is an open source encrypted contact form which enables every visitor of your website to contact you confidentially. Check here how to book Secure Connect and how to send an encrypted message via Secure Connect.

Tutanota 符合 GDPR 吗?

是的,作为一款加密邮件服务,Tutanota 对于任何需要遵循 GDPR 要求的企业都是绝佳选择。

Tutanota 能按 GDPR 的要求提供数据处理协议吗?

Yes, right after registration of a business account you will find a data processing agreement directly in Tutanota under Settings -> Subscription.

Tutanota 有日历吗?

有,Tutanota 的邮箱客户端就集成了一款加密的日历

我的日程在不同设备上会有几个小时的偏差,怎么办?

请检查设备时区是否一致,包括夏令时的设置。

如果使用 Firefox 或 Tor 浏览器且开启了 about:config 中的 resistFingerprinting 选项,浏览器时区就会被自动设为协调世界时,这也会导致时区不一致。

Tutanota 能用于团队协作吗?

可以,未来 Tutanota 将提供一整套团队协作工具,包括协同编辑文档和任务清单,您现在就可以订购这些工具。目前它被称为“共享功能”,因为您可以共享您的加密日历。这还只是起步阶段,随着 Tutanota 的发展,更多的协作功能将会推出,并且不会再额外收费。

对非营利组织的优惠
免费

我们可以为非营利组织(NPO)提供商业版 Tutanota 服务。请详细了解非营利组织如何享受优惠

我登不上账户了,怎么办?
密码,丢失,登录

无法登录账户可能有以下原因:

通过我们的密码安全重置功能可以自助重置密码。请务必妥善保管您的恢复码。

我的密码被盗,该怎么办?

如果此时你仍可登录账户,但觉得密码可能已经泄露,请执行以下操作:

  • 在“设置”->“登录”->“密码”中修改密码。
  • 在“设置”->“登录”->“恢复码”中更新恢复码。

如果攻击者此前已登录,修改密码的操作将会自动将其踢出。

我们鼓励你使用 2FA,因为这可以让攻击者几乎不可能登录进入你的账户。

如果你再也不能登录,请参考这个 FAQ

Where can I view my recovery code?

Go to Settings - Login and click on the pen symbol next to 'Recovery Code' to show the code or update it. To do this, you need to enter your password.

我们能把 Tutanota 集成到自己的产品中吗?

Tutanota 客户端采用 REST 架构,但目前接口和代码库都没有公开的文档。需要注意的是与 Tutanota 服务器传输的用户数据都要在客户端加解密。当然您也可以钻研 Tutanota 的开源代码然后集成到您的项目当中,但目前我们无法对此提供任何支持。将来我们会提供公开的接口文档。

Tutanota 术语:账户是什么?用户又是什么?
user account disable user delete user

您注册 Tutanota 就是创建了一个邮箱账户,这个账户最开始只有一个用户,也就是这个账户的管理员。免费账户只有一个用户。如果您开通了付费账户,就可以向账户中添加用户。管理员用户还可以管理账户中的用户。管理员也可以不止一个。

Tutanota 术语关系图

上图中箭头旁的 1 表示只有一个:一名用户只有一个邮箱,也只有一个通讯录。而 * 表示可以有多个,例如一个账户中可以有多名用户、一名用户可以有多个日历、一个邮箱可以有多个地址(需要付费)。另外,一个邮箱只有一个主地址。

How do I switch the date format from US to the European format (UK)?

The date format for your mailbox as well as your calendar is picked either from your language settings in Tutanota or from your system/browser settings. If you pick 'English' under 'Settings' -> 'Appearance', the American date format is displayed. If you pick 'Automatic' under languages, the date format of your browser/system is displayed. If you pick any other language, e.g. German, the date format of this language, e.g. German, is displayed.

您的Tutanota密码

Tutanota只使用一个密码,你们能获得吗?
恢复、重置、密码

不,当密码用于授权(登录)时,是没有必要让你登录的服务器知道的,让其收到您的密码的指纹(哈希值,通过对密码进行一种不可逆运算获得)就够了。访问Tutanota时,您的授权哈希值是被您自己的浏览器计算出的,只有该值被发送。您的密码从没在网络上以明文传送,服务器也从未得到。因为哈希是不可逆的,服务器不可能算出您的密码。这样服务器就会在不能解密您的信息的前提下做到可以让你登录。

密码使用什么哈希函数?

您的密码是在您的设备上进行加盐值并用Bcrypt方式哈希运算后才发送到Tutanota的。Bcrypt方式非常可靠,对其完成暴力破解所需时间远多于传统的MD5或SHA。依此,我们才能确保完全加密同时又能让您在电脑或手机上即时访问解密邮件。

如何设置一个强密码?

Tutanota 会从多个方面检测您的密码强度是否适合用于加密邮箱。您也可以在这里了解如何设置高强度的密码。

Tutanota 对密码长度和所用字符没有要求,任何 Unicode 字符都可以使用。

Tutanota 支持双重验证(2FA)吗?

是的,Tutanota 支持 U2F 和 TOTP 模式的双重验证。详细了解如何设置 Tutanota 的双重验证

When I log out of Tutanota, the browser or app always logs in again. What can I do to stop this?

If you click on 'Logout', you log out. Please note: If you have previously saved the password, you are now logged out, but the password is still saved for automatic login. To 'unsave' the password, please log out. The login screen appears, click on 'More' and 'Delete credentials'.

安全与隐私

加密过程在哪儿进行?

登录后,数据的加解密都只在您的设备本地进行,所有数据都是端到端加密的,只有您能通过密码来访问。

什么数据会被加密?你们能得到什么数据?
加密

我们加密所有数据(通讯录,邮件,邮件签名,收件箱规则,账单信息,付款方式,证书以及你自有域名的私钥)。当发送一封邮件的时候, Tutanota 将自动加密标题内容和附件。

*你可以找到一个具体的页面关于 Tutanota 是怎么加密我们的加密邮件 *

我们只能读取以下的元数据:

  • 发件人
  • 收件人
  • 邮件时间

同时我们也在努力将来隐藏元数据。

我的密钥在哪生成以及私钥是如何被保护的?

您的私钥和公钥都是在您注册时本地浏览器内生成的,私钥用您的密码加密,这样,只有您的登录密码能接收私钥状态。密钥的加密很可靠,只有您自己才能用其加解密数据,因此设定一个强密码很有必要,客户端会自动检查以确保您使用的是强密码。您的密码从未以明文方式传送给服务器,是在本地设备上加盐并以bcrypt方式哈希运算过的,因此,服务器或我们均无法访问您的密码,也无法重置您的密码。这种创新设计使得您可以用任何设备(电脑,手机)轻松访问您的加密邮箱。

Tutanota使用什么加密算法?

Tutanota用户之间的邮件,我们使用的是一种标准的由对称和不对称算法混合组成的加密方法,128位的AES和2048位的RSA。对于外部收件人的邮件,使用的是对称加密的128位的AES。

Tutanota是如何加密我的邮件的?

The system automatically encrypts all emails stored in Tutanota. Emails between Tutanota users are automatically encrypted end-to-end, emails to external users can be secured with the help of a password. Here we explain the differences between a confidential (end-to-end encrypted) and a non-confidential email.

Independent of the end-to-end encryption, the transport between client and Tutanota servers is secured with TLS to maximize security.

Tutanota 的服务器在哪里?

Tutanota服务器位于德国的安全数据中心,所有的数据都受德国严格的隐私法律保护。另外,所有数据都是端到端加密的,提供方Tutao公司或其他第三方都无法访问。

Tutanota 可以匿名使用吗?你们会记录我的 IP 地址吗?

默认情况下,登录和发送邮件时不会记录 IP 地址,往来邮件中的 IP 地址也会被剔除,以免泄露您所在的位置。

只有当账户涉及谋杀、抢劫、勒索、儿童色情、炸弹袭击等重大犯罪时,我们才会依照德国法院下达的命令记录个人账户相关的 IP 地址。您可以在我们的博客详细了解德国的数据保护法律。

我们的博客还记载了 Tutanota 如何通过一款匿名邮箱服务抗击非法的大规模监视,注册账户不需要任何个人信息(如手机号),将来还可以使用比特币开通高等级账户。

我的Tutanota通讯录是加密的吗?

是的,Tutanota内的所有数据均为端到端加密的,只能用您的密码访问,扫描或者分析您的数据是不可能的。

我能将其他登录设备下线吗?(登录设备管理)
IP地址,日志,登录,安全

Yes. You can view and remotely close active sessions under Settings -> Login.

Check our How-to to learn how to enable storing of closed sessions to monitor whether someone else has access to your account. To guarantee the users' privacy, we have implemented the feature as follows:

  • The IP address is stored encrypted, and only the user can decrypt this information. No one else - not even we at Tutanota - can access this information.
  • IP addresses are only stored for one week and then automatically deleted.
你们会删除长期闲置的账户或者将回收的邮箱地址分配给别人吗?

免费账户六个月未使用就可能被删除,但出于安全考虑,被删除的邮箱地址(包括别名)不会再分配出去,以免别人注册您用过的地址然后接收要发给您的邮件。

Why is automatic image loading blocked in Tutanota?

Tutanota does not load pictures automatically when you open an email. When you load external images manually, please note that

  • someone knows that you read the email.
  • someone may add cookies to your browser (if your browser is not configured to reject them).
  • someone may track your location with your IP address.
  • someone may track parameters of your device.

Here we explain how to display external images. Please read here how we make sure that you can use Tutanota as an anonymous email service. We plan to improve image loading in the future so that you can whitelist trusted senders; images in emails from these senders are then loaded by default.

One of my emails is displaying a phishing warning. What does it mean?

Phishing is a name or type of online scam in which criminals try to look like a legitimate sender in order to get your data such as credentials or credit card data. Phishers use very sophisticated psychological techniques and develop very realistic copies of real websites and emails.

If you see a phishing banner, it means that some parts of this email match our phishing signatures after other users reported similar emails as phishing. Please be extremely careful with such messages. Usually phishing emails contain a special link to the website which looks real but it actually is not. If you think that the email is legitimate and you opened the link, please make sure to check the full website URL: Check that you see all of it, sometimes only one part or one character may be swapped. Here is more information on how to prevent email phishing attacks.

You can mark an email as not phishing so you will not see the warning message any more for this email.

We never send you emails with links where you need to type in your password. We encourage you to always protect your login credentials with 2FA as this makes it close to impossible for an attacker to log into your account.

If you already fell for a phishing attack, please check this FAQ.

One of my emails has a warning saying mail authentication is missing or failed. What does it mean?

We require all messages to be authenticated. Without authentication, the email could be coming from anyone or could be modified so you should always treat such emails with scrutiny. If you see a message where the authentication has failed (red warning banner), you should be especially careful as it means that this email was likely faked.

应用、客户端、指令

Where do I find the Settings?
Settings

The Settings are in the navigation menu to the left.

Where can I request a new feature for Tutanota?

You can request and discuss new features with us and other users in our Reddit community. You can check whether someone has already requested this feature and whether we have already added it to our Roadmap.

如何更改 Tutanota 的语言?

The language in Tutanota is taken automatically from your browser or system settings. Please change the language there. Alternatively, you can go to 'Settings' -> 'Appearance' to switch the displayed language for Tutanota.

We also invite you to join our translation project to improve Tutanota in your native language!

在哪里下载 Tutanota 手机应用?

您可以在下列应用商店下载 Tutanota 应用:

另外,您还可以直接下载 APK 安装包,但要注意不通过应用商店下载就无法自动更新应用。您可以订阅我们博客的 RSS 链接获取更新通知。

How can I zoom in the Tutanota app?

In the apps, you can zoom with a double tap. We plan to improve this behavior further.

Android 手机通知推送迟缓,怎么办?

请检查手机上的应用设置,因为我们不使用 Google 的推送通知服务,必须为 Tutanota 关闭电池优化才能及时收到推送通知。

这也是我们为了提供一款与 Google 划清界限的开源邮箱所采取的必要举措。

My Tutanota app on Android was disabled, but I don't see a new version on F-Droid. What can I do?

You need to update your F-Droid repository to see the newest version of the Tutanota Android app.

为什么Tutanota App提醒我更新网页页面?

WebView is a system app on Android devices which allows us to display web content inside the Tutanota app. Newer versions let us use newer technologies to make the app smaller, faster, more beautiful and more reliable. If you experiencing issues or bugs with the Android app, updating WebView has a good chance to help.

Here are instructions how to update WebView on your phone.

How can I use Tutanota with multiple users at the same time?

In the mobile app, you can currently only login with one user. To switch to another user, you must log out and log in again. You can login with multiple users in the browser by opening several tabs or windows. In the desktop clients, you can also open several windows to login with multiple users.

我应该在哪里获取Tutanota桌面版?

您可以在这里下载 Tutanota 桌面客户端(公测版):

您还可以在我们的教程中查看如何安装、卸载及使用客户端

能否将数个Tutanota邮件地址合并成一个账户?
address multiple several merge

是的,您可以增加现存的邮件地址(比如Alice2,Alice3)作为会员账户(Alice1)的别名。在您添加别名前,您应该删除其他账户(Alice2,Alice3)然后马上使用会员账户(Alice1)接管它们。关于如何接管邮件地址的说明

请注意:您只是转移了邮件地址。存储在已删除的账户(Alice2,Alice3)中的邮件和联系人也将会被删除。请提前导出重要的邮件。

Tutanota有夜间模式吗?

是的。在登录之前,点击“更多”和“切换主题颜色”来切换到夜间模式。这个设置可以在所有的Tutanota客户端上使用(网页,桌面应用,移动应用)。

怎么使用Tutanota?
如何、如何、设置、知识、帮助、支持

Tutanota 使用非常简单,从最开始我们就注重使用过程,把加密操作放到后台。您无须安装任何东西或者操心密钥处理,Tutanota 像 Gmail 或其他邮件服务一样操作简单。

您可立即使用 Tutanota,有任何难处可点击此链接查看使用细节.

那里解释了 Tutanota 的所有设置项,也回答了像以下这些常见问题:

如何发送加密邮件?
如何切换到非加密模式?
联系人如何存储?
如何添加、重命名、删除文件夹?
如何升级到付费版?
如何设置别名?
如何从别名发送邮件?
如何管理付费账户密码?
如何删除我的账号?

Tutanota 为什么不使用 PGP?

目前的加密标准例如PGP和S/MIME有很多我们会逐一解决的问题。这些标准不支持更新的保密性而且易被量子计算机破解。

而且,我们认为邮件标题的加密也是非常重要的,因此我们开发了一套基于知名算法(AES 和 RSA)的解决方案,能够自动加密标题,正文和附件。在未来我们计划升级加密算法使其不被量子计算机破解且支持更新的保密性。 你能在这找到关于 Tutanota 为什么不使用 PGP 的更多信息

同样,Tutanota能和其他加密方案一起使用也很重要,未来我们将开发出相应API,让Tutanota用户和其他加密邮箱用户互通。

Tutanota支持哪些浏览器?

目前我们支持以下浏览器:

  • FireFox(桌面端)
  • Opera(桌面端,安卓端)
  • Chrome(桌面端,安卓端)
  • Safari 11.0 及以上(桌面端,iOS端)
  • Microsoft Edge浏览器(桌面端)

Tutanota 仍然在 Internet Explorer 11 上工作,但该浏览器并不受官方支持。

Tutanota的开发将会继续。接下来会有怎样的更新呢?
路线图
邮件及附件最大体积可为多少?

目前 Tutanota 能发送的邮件和附件大小总和限制为 25 MB。

可以使用其他邮件客户端通过IMAP收取Tutanota邮件吗?
Gmail、Outlook、Yahoo、Thunderbird、重定向

这不可能,因为无法确保您的数据的端到端加密。

外部收件人可以稍后再次访问邮件吗?

是的,您可以一直通过最新的通知邮件里的链接访问Tutanota发送的邮件,但出于安全考虑,同一发件人的旧通知链接会失效。不过之前协定的密码,只要收件人不更改就不变。如果您访问加密邮件时让浏览器保存了密码,那就无需重输。

如何向另一Tutanota用户发送加密邮件?

Tutanota用户之间发送邮件,其加密是自动在设备上进行的,不用再加密码。

如何向外部收件人发送加密邮件?

当向外部收件人发送加密邮件时,因其未使用Tutanota,您必须先设定一个密码。发送方发送邮件前添加一个密码,一经设定,密码就和收件人一同保存到Tutanota通讯录了,再次发送时,只需选择收件人,Tutanota会自动添加密码。设定的密码需要通过其他途径告知对方。

外部收件人

  • 收到通知邮件,附带链接指向Tutanota(浏览器打开),
  • 填写之前告知的设定密码,
  • 邮件自动解密,读,加密回复,导出所有交换信息并本地保存。

注意:通知邮件附带的链接里包括一个盐值,需要其和密码共同完成解密。这样,如果有人想拦截加密信息的话,就需要特定的链接和密码。(向同一收件人发送新邮件后,旧链接会自动失效。)

What are the benefits of adding another user to my account?

If you add another user to your account (family member, partner, team member etc.), you get the following benefits:

  • Share alias packages,
  • Share storage packages,
  • Use the same admin settings such as Spam rules and custom domains,
  • Reset passwords or second login factors for each other (admin status required).

Here are more details on user management. If you do not need these sharing options, you can also upgrade accounts individually. Please check our pricing calculator for details. 

Furthermore, we have recently added a sharing feature for the encrypted calendar which we will extend in the future. Sharing of entire calendars only works with other paid Tutanota accounts.

如何为Tutanota添加邮件别名?
alias user

邮件别名是付费功能,如果您升级到付费版(每月1欧元),最多可添加5个别名。点击您想为其添加别名的用户来操作。

Tutanota别名只能被禁用,自有域名的别名可被删除。

Can I use plus addresses for my Tutanota email address?

No, Tutanota does not support plus addressing (xyz+username@tutanota.com) for Tutanota domains. If you want to register with different plus addresses at different sites, you can add an alias package to your account (limited to the number of aliases you book). Alternatively, you can use a custom email domain with catch-all to create an unlimited number of plus addresses for incoming emails.

如何使用自定域名的Tutanota?
Tutanota有骚扰邮件过滤器吗?
垃圾广告、屏蔽、合法的、通讯,黑名单,白名单,接收

Yes, Tutanota uses a spam filter to keep your mailbox free from spam. We are improving this filter continuously. Should you receive spam emails in your inbox, you can also configure your own spam rules here to deny or allow certain email addresses or domains. If a sender is blocked (rejected) by the spam filter, you can allow the sender for your account.

In paid accounts, only admins can create spam rules that are being applied across all users.

Tutanota 是否支持过滤传入电子邮件的规则?

Yes, Tutanota supports an unlimited number of inbox rules / filters for paid accounts. Check our how-to to see how to set up inbox rules.

Are emails in Trash and Spam folder deleted?

Yes, all emails in Trash or Spam are automatically deleted 30 days after the emails were moved to these folders. You can also manually empty these folders with one click. Please note: Emails deleted from Trash or Spam folders are physically deleted and can't be restored.

Tutanota有邮件限制以防止其被垃圾制造者滥用吗?

是的,Tutanota使用不同的变量来计算个人账户的邮件上限。这对于保护我们开放匿名的邮箱服务和防诈骗是必要的。如果诈骗犯们能够滥用Tutanota,这对所有Tutanota用户都有害。(比如Tutanota的域名可能被其他邮箱提供商加入黑名单,我们必须要阻止类似事件的发生)

如果你收到以下内容的邮件“您已发送超过上限数量的邮件,请稍候再试。“,这是防诈骗机制暂时阻止你发送新邮件。您可以等1-2天再尝试发送。

如果你需要立即发送更多的邮件,您可以开通会员(1欧元每月)。会员邮件上限比普通用户要高许多。点击右上角的“Premium”按钮即可开通。

请记住Tutanota并不适合被用于发送大量邮件,如新闻组批量发送。详情请阅读我们的政策和条件:https://tutanota.com/terms

Are email addresses stored automatically in contacts when sending an email?

Yes, email addresses are automatically added to your encrypted Tutanota address book when sending an email unless you deactivate this feature. You'll find details here.

Does Tutanota support export and import of emails, contacts and calendars?

Emails: You can export/download individual emails or batch-export emails by using multi-select. Email import is not yet possible. We plan to support email import as well as an even easier export function with our new secure desktop clients.

Contacts: You can already import and export contacts via vCard.

Calendars: You can import and export calendars via .ics. Login with a browser and click on the three-dot button next to the calendar you wish to import data to or you wish to export.

Can I change the signature in a free account?

Yes, you can change the signature in Settings -> Email. Every account can change their signature. To support our free and secure email service, please leave the link to our homepage in your signature.

Is it possible to edit Tutanota emails (HTML editing)?

Yes, Tutanota supports HTML editing options (embed images, add lists, bold, italics, underline, monospace, add hyperlinks, align the text left, center, right, justified, change text size, remove all formatting). These are explained in our how-to along with lots of information on email handling.

Can I receive notifications to another email account about incoming emails?

Yes, with a paid subscription you can set up email notifications to any email address under 'Settings' - 'Email' - 'Notifications'. You will be informed about new emails once until you log in. Only if you have logged in to view this email, Tutanota will send another notification to keep notification emails to a minimum.

As a Free user, you can receive push notifications in the browser, the Android & iOS app as well as the desktop clients.

其他

Does Tutanota publish a Transparency Report?

Yes, the Tutanota Transparency Report is updated every six months. You can check it here. It also includes a Warrant Canary.

如果我升级到了会员,我能重新降级到免费账户吗?
会员,免费,订阅,取消订阅

Yes, you can downgrade back to free anytime. Before this, you need to disable all extra bookings. You can keep your main Tutanota email address as a free account.

Check here to see how you can upgrade or downgrade and how to add or disable extra bookings (aliases, storage, additional users).

我最近创建的账户已经被搁置了48小时,怎么办?

一些账户会自动标记为需要审核以防止滥用,这样才能给您带来一个100%的匿名邮箱服务

48小时内无法收发邮件,在被解除限制之前请不用使用此邮件地址。

I don't receive confirmation emails from services or newsletters. What can I do?

Please check whether the sender was blocked by following this instruction.

Sometimes newly created email addresses are put on hold for 48 hours to prevent abuse. It is important that you do not share your email address until this block is lifted automatically. If you do use the email address to register elsewhere or sign up for newsletters before the block is lifted, this service will send you a confirmation email, which will bounce with a temporary error. This might lead to problems registering with this service, even in the future.

I can't register with my Tutanota email address at an online service. What can I do?

Most websites and online services let you register with your chosen Tutanota email address just fine. Unfortunately, we have received reports by users that some websites block Tutanota email addresses for registrations. Please check these options to resolve this situation.

How do I solve the Tutanota Captcha upon registration?

Tutanota 使用自己的验证码, 这样我们就不必依赖于使用谷歌验证码。这使我们能够提供开源电子邮件服务,没有任何 Google 链接

Tutanota 验证码显示一个时钟。您需要使用四个数字输入显示的时间,包括中间的冒号。例如, 如果显示的时间为 8.30, 则必须准确输入 08:30 或 20:30 。

我从Tutanota的一个域名上收到了滥用(垃圾、钓鱼)邮件,该怎么做?
欺诈、跟踪、威胁、滥用、侮辱、诱骗

如果您想告知关于任何一个我们的域名(tutanota.com,tutanota.de,tutamail.com,tuta.io,keemail.me)的滥用的话,请联系 abuse@tutao.de 。如果可以请一并转发滥用的信息。

如果想举报源自其他邮件提供者的地址的滥用的话,您可以在 abuse.net 找到联系方式。

Where can I report a security issue or a vulnerability that I found in Tutanota?

在Tutanota,我们会尽最大的努力保护您的邮箱。 Tutanota 的代码发布在Github上,我们诚邀安全专家检查此代码。 如果您发现Tutanota存在漏洞,请直接向我们反馈,以便我们修复该漏洞。

How do I delete my Tutanota account?
delete

To delete your account, go to Settings - Subscription - Delete Account. You need to enter your password upon deletion.

Please note: Deleted Tutanota accounts can't be restored. Deleted email addresses are blocked for registration and can't be used again.